Responsible Gaming
At Lucky Hills, responsible gaming tools in Canada are designed to be easy to find. Depending on your device, you’ll typically see these options in the menu or within your profile area. Labels can vary by version, so focus on the section location rather than the exact wording.
Navigation
Open the menu first, then check your profile for account-specific controls. Use the same path whenever you want to review or update your settings. If anything looks different after an update, return to these sections and confirm each selection before saving.
Quick locations to check
- Menu area for account and gameplay controls
- Profile area for personal and security options
- Footer of the interface for support entry points
Verification Where
Account safety supports responsible gaming by helping prevent unwanted access and misuse. Focus on strong passwords, device lock, and (where available) two-step verification. Keep your sign-in details private, and update them if you think they’ve been shared or reused elsewhere.
If two-step verification is available, you can usually enable it from the security options in the menu or profile area. Some devices may display this under different names, so look for security or verification settings rather than a single fixed label.
Step Verification
Two-step verification adds an extra check during sign-in to help protect your account activity. Where available, turn it on and confirm it shows as active before leaving the settings screen. If you change devices, revisit the same settings area to ensure it remains enabled.
If the wording changes after a release, follow the same general route: open menu options, then profile settings, then security. This approach stays consistent even when feature names differ across versions.
Strong Passwords
Choose a strong, unique password for your Lucky Hills account. Use device lock on phones and tablets to reduce the risk of someone accessing your session. If supported on your device, pairing device lock with two-step verification adds another layer of protection.
Help and chat access
Help and chat should be easy to reach while you manage settings and account safety. Support is typically accessible from your profile or the footer of the interface. If you’re unsure which control to use, contact us and we’ll guide you to the right area.
| Channel | Key point | Notes |
|---|---|---|
| Scope | Responsible for players in Canada. | Controls stay accessible across supported devices. |
| Where to find controls | Look in the menu or profile area. | Names can differ by device or version. |
| Security essentials |
|
Keep sign-in details private and update them if needed. |
| Two-step option | Turn on two-step verification where available. | Confirm it remains enabled after changes. |
| Help and chat | Open support from your profile. | Support is also in the footer of the interface. |
| Practical check | Review settings after app or device updates. | Use the same locations to confirm selections. |
| If unsure | Use help or chat to locate the right control. | We guide you to the correct menu section. |
To adjust your responsible gaming settings, open the menu or profile area and review the available controls. If you need help finding an option, use help or chat from your profile or the footer.